Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• •Contact Information: Name, email address, phone number, and mailing address when you contact us or request services.
• •Service Information: Details about the services you request, including location preferences and special requirements.
• •Communications: Records of correspondence when you contact us via the website, email, or phone.
• •Usage Data: Information about how you use our website, including pages visited and time spent, collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• •Respond to your enquiries and provide the services you request
• •Schedule and manage cleaning, homecare, or consulting appointments
• •Send you relevant updates, newsletters, or promotional content (with your consent)
• •Improve our website and services
• •Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• •Service Providers: Trusted third-party vendors who assist us in operating our website or providing services (e.g., email delivery, scheduling software), under strict confidentiality agreements.
• •Legal Requirements: When required by law or to protect the rights and safety of our clients, staff, or the public.
• •Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

6. Your Rights

Depending on your location, you may have the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate data
• •Request deletion of your personal data
• •Opt out of marketing communications at any time

To exercise any of these rights, please contact us at hamden@thecleanapproach.com.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: